Aled
8/10
United Kingdom 🇬🇧
Overall a great stay and would recommend, sadly most Reception staff let themselves down.
Pros: Great location, close to Old Town. Nice Hotel great value for money, with great Breakfast! Nice Reception area to chill.
Cons: With the exception of Ksenia all of the other Receptionists were really unwelcoming. They never acknowledged us when we left the hotel for the day nor when we arrived back at the hotel. On our second day I made a huge point of greeting them as I went past which they acknowledged but on the 3rd day ignored us again when I failed to say anything. Ksenia was great however, the only one who provided us with a warm welcome!
Rom
9/10
Israel 🇮🇱
Pros: The staff is helpfull and nice. The place is close to everything, super market and restaurats are right on the street.
Cons: The place don't have a private parking,the parking is on the street but it's not cheap at all. I got room in 01 flor its like a basement, the window small and high.
Maris
9/10
Latvia 🇱🇻
big 9 stars!!! Breakfest was good as allways!
Pros: Wasnt the biggest room, but great for price! Location is perfect!
Cons: Kids corner, location, cleaning staff exelent!!!
Graham
8/10
United Kingdom 🇬🇧
Comfortable and value for money stay
Pros: Friendly and helpful staff. Good breakfast. Value for money.
Cons: Would have been good to have an onsite cafe / bar
Attard
10/10
Malta 🇲🇹
Pros: Everything was splendid. The service. The big rooms. Clean ambiance. Warm delicious breakfast. Close to attractions and transport. Favourite thing of the holiday,.returning to a warm and beautiful clean hotel.
Cons: NA
Marek
8/10
United Kingdom 🇬🇧
We enjoyed New Year party in the hotel. Good band , played nice music , we got room before 5 am
Pros: Breakfast was ok , location 15 min walk to the main square in Krakow .
Cons: Room was clean but very small, not fridge in the room , even small one.
David
10/10
United Kingdom 🇬🇧
Pros: Everything was good the room was warm, the shower was clean and the beds were comfortable. The room itself was amazing and definitely would stay again.
Cons: There is nothing bad to say about this hotel 10/10.
Cedric
8/10
Malta 🇲🇹
Nice hotel in city centre
Pros: The place was very clean and the room was very nice. It was close to centre. And the staff was very helpful.
Cons: There is no parking at tge premise and the closest parking area was some 15mins away by walk. They suggest not to park in the street close by but there was parking in the surrounding streets.