Anthony
10/10
United Kingdom 🇬🇧
Perfect location, great staff, and great value
Pros: Location, friendly staff, quality of hotel, and cost
Ewa
10/10
United Kingdom 🇬🇧
Excellent stay.
Pros: So close to everywhere, whichever way you walk you’ll find one of the main attraction points. Close to tram station, main city centre,shopping centre, theatre etc. Amazing breakfast, very clean room. We went when it was -10 and the rooms were so nice and warm. Lovey ladies on reception. Got some freebies like champagne. Room cleaned daily to perfection. Will be staying again
Cons: The breakfast didn’t change much even though in the description it said it would. We stayed for 5 days and the only change was some orzo rice addition and tuna salad. Shower water temperature was very sensitive, if you tuned the knob by a tiny bit it would be scolding hot or freezing cold, hard to find nice temperature.
Linda
10/10
United Kingdom 🇬🇧
Wish we had stayed longer
Pros: The staff at the hotel are amazing and cannot do enough to help.A special thank you to Paulina on reception.Every hotel needs a Paulyna
Cons: Bar area could do with subdued lighting
Gkk
9/10
United Kingdom 🇬🇧
Pros: Very friendly welcome and staff generally, all staff couldn't do enough for you, really good service. This hotel is in a great location, just 10/15 mins walk from the train station and easy walking to all of the main attractions in Krakow. Our room was a good size and well equipped with all that we needed for a four night stay. Plenty of choice at breakfast and a good selection on the main food menu.
Cons: Room could have been cleaner (but I am being hyper critical here).
Fiona
9/10
United Kingdom 🇬🇧
Spotless, friendly staff and great walking location!
Pros: On arrival the lady on reception (Pauline/Paulina) was absolutely lovely. So informative and helped us a lot over the weekend with any questions we had. The rooms were spotless. Cosy and the hotel was in a great location for walking around the city. All staff very friendly and helpful.
Cons: The breakfast just wasn't to our personal taste. Not a criticism of the hotel as food looked lovely and lots of choice but we were happy with a coffee/apple juice and some toast & eggs! However, the \
Mr
9/10
United Kingdom 🇬🇧
Family visit. Everything was better than expected
Pros: Room was large and comfortable. Staff very friendly and helpful. Breakfast choice was very good. Hotel is within easy walking distance of all attractions in krakow
Cons: More choice of vodka in bar. Was quite limited
Lisa
8/10
United Kingdom 🇬🇧
Great little hotel.
Pros: It was a small friendly hotel well situated..to the old town.. Great selection for breakfast and 24 hour reception.
Cons: There was nothing I could mention.