Vinnicombe
9/10
United Kingdom 🇬🇧
Great stay in Feb 26
Pros: The restaurant food was amazing we ate with you every night each night a different dish and they were all superb! Tasty, well presented and plenty of food. Also we loved the Mulled wine and beer!
Cons: The hallways were quite cold especially on Saturday and Sunday. Also the spa was taken over by a group of men who were noisy, intimidating and territorial placing their things in the heated beds and almost diving into the jacuzzi. Not your fault but no one asked them to quieten down. It would be nice to provide milk in the rooms
Neill
9/10
Australia 🇦🇺
Pros: Staff were great, food in the restaurant was great, spa, sauna and massages were just what we needed, overall brilliant!!
Anna
9/10
Latvia 🇱🇻
Very good and cosy hotel
Pros: Cosy hotel with spacious rooms, excellent spa facilities, and a delicious restaurant.
Cons: Housekeeping could have been better. During our three-night stay, the room was not serviced or cleaned.
Manbenoble
9/10
Germany 🇩🇪
Comfortable and charming looking hotel with friendly staff and very good service
Pros: The charming rustic design, atmosphere and ambience of the hotel. The room service / friendly staff.
Cons: The silverfish crawling around the hotel room may not be harmful but nevertheless these insects are yucky.
Lena
9/10
Ukraine 🇺🇦
Pleasant and convenient
Pros: Breakfast was great! Their coffee is one of tastiest coffees i've had in a while. The choice of food was a plenty, but quite limited for a veg or vegan, still the food was good and possible to choose. The room is good, quiet, big size and clean. My compliments to the gardeners! Absolutely great job, nice place they made.
Cons: Hotel needs to invest in to glasses for their housekeepers, as attention to details is not on the level. Receptionist was gone from her desk for a long time, and when she appeared to check in, she did not give any info about the hotel at all... just pointed in the direction. Maybe it's communication skills or the lakh of them.
Samantha
8/10
Romania 🇷🇴
Pros: The breakfast was good, the room was clean and comfortable.
Cons: I think that breakfast should be diverse. We Had breakfast 4 days at the location and the same options were available. And maybe more fruits and not sliced on the same plate. From my point of view it is not sanitary only if its a fruit salad.
Emiliano
8/10
United Kingdom 🇬🇧
Good location
Pros: Location, room size, parking, good value for money
Cons: Air conditioning not working, slow service at the restaurant
Krisztina
8/10
United Kingdom 🇬🇧
Pros: The breakfast was delicious with local delicacies. The room was spacious and clean.
Cons: There was no usb port in the room which was quite surprising in the 21st century. The tv had no international channels. The spa facility was small compared to the size of the hotel.